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Date Created: 10/12/2004   Date Modified: 5/19/2016

-Dongle Not Recognized after Upgrade to Windows XP SP2

Q: I recently upgraded by PC to Windows XP Service Pack 2.  Following the installation my dongle is no longer recognized by the Monaco software.  Have I broken something?  Is there a fix?

A: Most customers that have upgraded to SP2 have experienced no difficulties.  A handful have had your experience as well.  A new dongle driver is available from the manufacturer. So far as we understand, this patch has resolved all customer issues.  Click Here to access their download site.</p