X-Rite Service Contracts

Attention - U.S. Customers ONLY - Attention

Is your X-Rite product still under original factory warranty?  Have you registered by completing the product information card?*  If you can answer yes to both of these questions then X-Rite wishes to offer you something new.  You may now purchase Service Contracts for most of X-Rite's nearly 200 products. 

A service contract is an annual investment, paid in advance, that extends the original warranty of the instrument.  The Term of an X-Rite Service Contract is one year.  Service Contracts are non-refundable and non-transferable.  To qualify for this program, the instrument must be operational, mechanically complete, and unmodified.  The instrument must be currently covered by X-Rite warranty.  This includes either the original warranty or warranty acquired as the result of repair.  Instruments not in warranty must be re-certified and/or repaired before they become eligible for the Service Contract program. 

For more information send your questions to CustomerService@xrite.com.  Include your instrument model and serial number so that our agents may properly research your existing entitlements before replying to your query. 

Should you prefer to call, contact X-Rite's Customer Service Department at 800-248-9748.  Again, have instrument model and serial number at hand so that we my expedite your service.

* You can now register your X-Rite products on-line!