Welcome to the i1iO instrument troubleshooter.  We in the Support team truly hope this tool will help you resolve any issues that you might be experiencing.  Follow the diagnostic tree to troubleshoot the most common questions that our customers face with these products.  When you are done, we beg that you return here and take a few seconds to let us know how this tool worked.  Your input will help us craft better tools in the future

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Problems with the i1iO fall into the following rather broad categories.

• Loud noise from the iO table
• Power & Communications
• Electrostatic mat not working
• Other
• Calibration