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Coloratti - Andy Marcus
Coloratti - Andy Marcus


Photo and Video Support

The X-Rite Customer Success Team is dedicated to providing an excellent experience in all areas of customer support. As our customer, you are the focus. Resolving whatever issues brought you to our Customer Success center is our mission.

We welcome you to contact us. We will make our best effort to respond within 24 hours.

US and Canada Customers:

Product Support:
Contact us here.
Contact us via phone: 888-826-3044, option 3

Other non-technical inquiries:
Contact us here.
Contact us via phone: +1 914 345 5437

eStore Support:
Contact us here.
Contact us via phone: +1 914 347 3300, ext. 9239

Europe, Middle East and Africa Customers:

Product Technical Support:
Contact us here.

Other non-technical inquiries:
Contact us here.

Australia and New Zealand Customers:

Product Support:
Contact us here.
Contact us via phone: +61-3-9823-1555

Other non-technical inquiries:
Contact us here.
Contact us via phone: +61-3-9823-1555

China Customers

Product Support and other non-technical inquiries:
Contact us here.
Contact us via phone: +86-400-088-5252

Japan Customers

Product Support and other non-technical inquiries:
Contact us via phone: +81-3-5579-6545

SE Asia Customers

Product Support and other non-technical inquiries:
Contact us via phone: 800-248-9748